Business Training Courses in Dubai

Course Details

Start your international career in hospitality or event management, or enhance your qualifications and keep rising higher with just one world’s best hospitality management course!

The aim is to provide students with an understanding of world- class Hotel Operations. Including free hotel internship training with star hotels. Our Hospitality Management course is a blend of theory, practical and professionalism. This enables the candidate to have the required skill set and management capability to provide immediate value to an employer.

The fully paid internship is a key component of the program as it provides students a "real life" application to the theory. The internship is vital for creating opportunities within the industry but more importantly it provides the student with a unique learning and mentoring experience which ultimately increases their value.

Career Opportunities:

At Applied Skills Training & Career Development Center we trains multi-skilled, qualified and ambitious industry professionals. Our candidates perform to international standards, ready to enter the workforce in leadership roles such as: front office, food and beverage, Housekeeping, and Food Production. 

Course Outline: 

• Front office operations:  Introduction to the hospitality and tourism, Coordination with other department, Reservation process, Check in and check out process, Guest cycle and guest accounting, night auditing functions. 
• Housekeeping operations: Introduction, Types of rooms and room codes, planning and organizing housekeeping department, Cleaning equipment and agents, cleaning procedure and bed making procedure 
• Food and beverage service operations: Introduction, Types of service, Restaurant service training, Table set up and dining etiquette, POS, Alcoholic and non-alcoholic beverages, Service of beverages 
• Food production:  Introduction, Kitchen areas, Handling safety and risk management, Food preparation (Off premises practical training) 

Course Details

When it comes to an outstanding dining experience, guests rely on restaurant servers. They're the ones who make them feel welcome, can explain the menu, serve food, and provide all-around great service from the time guests arrive until they are ready to leave.

The Certified Restaurant Server recognizes the high level of professionalism needed to succeed and to bring outstanding service to every guest.

The certification is supported by the START (Skills, Tasks, and Results Training) for Restaurant Server.

The program presents general hospitality knowledge and soft skills needed in the hospitality industry, along with concise instructions for training new or prospective employees on how to perform 22 key tasks correctly. These include:

• Demonstrating how to greet and seat guests and anticipate guest needs
• Explaining how to serve beverages, serve the meal, and check back to the table
• Listing basic kitchen safety and sanitation guidelines servers should follow
• Explaining how to present guest checks and settle bills.

Course Details

Hotel analytics have become an increasingly important skill for such professionals as revenue managers, general managers, corporate staff and research professionals.

The Certification in Hotel Industry Analytics (CHIA) is the only hotel-related certification that recognizes the skill and knowledge that these professionals have and is offered in partnership with STR, the global source for benchmarking and forecasting data.

This globally-recognized professional credential validates your advanced knowledge in hotel industry analytics including foundational metrics, definitions, formulas and methodologies.

Resource Materials

The Certification in Hotel Industry Analytics is an online program developed to prepare you for the CHIA exam. It demonstrates how to analyze various types of hotel industry data and to make strategic inferences based upon that analysis. This program provides an in-depth review of the program content and includes both condensed and expanded versions of the training.

The CHIA  program includes case scenarios, hints, sample reports, industry “tricks of the trade,” analysis examples, quizzes, discussion questions, and application exercises that give you hands-on experience working with hotel data.

Core content areas include:

• Hotel Industry Analytical Foundations
• Hotel Math Fundamentals
• Property Level Benchmarking (STAR Reports)
• Hotel Industry Performance Reports

Course Details

This course provides understanding of Food & Beverage Service Operation with quality service as measured by customer expectations, effective and efficient usage of resources, application of technology for transaction management, understanding of service mise-enplace, and dynamics of food and beverage service in a variety of dining environments. 

Upon successful completion of the course, the student will be able to ;

• Demonstrate appropriate service behaviors for a variety of guest types.
• Understand the concept and techniques of good service and demonstrate the skill acquired.  c)  Program point-of-sale technology for service. 
• Understand the scope and usage of service mise en place. 
• Participate in the operation and execution of in-room dining service.
• Participate in the operation and execution of banquet dining service. 
• Participate in the operation and execution of restaurant dining service. 
• Provide responsible service of alcoholic and non-alcoholic beverages.
• Demonstrate English service technique. 
• Demonstrate American Service technique.
• Demonstrate Russian Service technique.
• Demonstrate Continental Service 

Course Details

There is a strong demand for trained chefs/ cooks and the food and beverage industry is now offering good salaries and working conditions to attract skilled personnel.

Graduates may find employment as cooks or assistant cooks in the food service departments of restaurants, hotels, motels, resorts, cruise ships, institutions and catering companies.

With further training, graduates may advance to positions as commis de cuisine, department chefs, junior sous-chefs, executive sous-chefs, chefs de cuisine and executive chefs de cuisine. Graduates may also pursue self-employment opportunities.

The certification course in Culinary Arts, Baking & Pastry Arts have been separated into 6 rotating short-term courses (or modules) respectively. This is to provide students with access to those specific areas of the curriculum that best meet their learning needs. The Culinary Arts modules cover the following areas;

• Prepare, Cook and Serve Stocks, Sauces and Soups
• Prepare, Cook and Serve Salad,Appetizers and Sandwiches
• Prepare, Cook and Serve Vegitables, Fruit, Eggs & Farinaceous Dishes
• Prepare, Cook and Serve Poultry Dishes
• Prepare, Cook and Serve Meat Dishes
• Prepare, Cook and Serve Sea Food Dishes

Course Details

The Managing Front Office Operations course is designed to provide students with a basic understanding of front office procedures in the hospitality industry.

Students will understand, organize, perform and evaluate front office functions that are critical to the success of a hotel. Students will be trained in the importance of guest service, along with the any technical aspects of front office management.

The aim of the Front Office Operations is to introduce the students to the systems and procedures required for Front Office Operations. It emphasizes the importance of high standards in personal qualities and the provision of customer service.

Outline:

• The Lodging Industry
• Hotel Organization
• Front Office Operations
• Reservations
• Registration
• Front Office Responsibilities
• Security and the Lodging Industry
• Front Office Accounting
• Check-out and Settlement
• The Role of Housekeeping in Hospitality Operations
• The Front Office Audit
• Planning and Evaluating Operations

Course Details

Course Details

When a guest has a special need, they turn to you, the concierge is the person who can get things done no matter what the need is.

The Certified Hotel Concierge course recognizes your superior guest service skills, your ability to use technology and the Internet, your skill at providing personalized service, your diversity awareness, and your immersion in global and cultural environments.You meet the highest standards for ethics and risk management. 

Course Details

Course Outline (MCSE):

• Understanding Pre-Requites
• Installing and Configuring Windows Server 2016(Exam 70-410)
• Understanding Hardware
• Configuring Advanced Windows Server 2012 Services
• Core Solutions of Microsoft Exchange Server 2013
• Advanced Solutions of Microsoft Exchange Server 2013
• After successfully completing steps 1-3, you’ll earn a Microsoft Certified Solutions Associate (MCSA): Windows Server 2012 certification.
• This MCSE certification requires you to show continued ability to perform in your chosen solution area by completing a recertification exam every three years.

Course Details

Course Outline (Hospitality Management Course):

• Introduction 
• Rules and Regulation of Hospitality management
• operation of Hotels
• Event Management
• Food Services
• Beverage Management
• Final Preparation

Course Details

Content Outline (Hotel Management Course):

• Food and Refreshment services
• Hospitality Management
• Front door Service
• Waiter Training

Course Details

Course Outline (Graphic Designing Course): 

• Introduction of Graphic Design
• Basics of Color combination
• Practice on Photoshop
• Work with layers of photoshop
• Introduction of Typography
• Photoshop Tool Bar
• Work with 3D Effects in photoshop
• Work with Illustrator
• Logo Design
• Advertisement Design

Course Details

This certification for Production and Inventory Management (CPIM) enhances the professional value of the individual, increases the earning potential and provides a career advantage over peers. One can learn necessary terminologies, concepts and strategies related to various knowledge areas like procurement and supplier planning, demand management, MRP, capacity requirements planning, sales and operations planning, master scheduling, performance measurements, supplier relationships, etc.

Course Details

HR professionals like you are facing new and larger challenges each day due in part to a changing workforce, shifting legislation and regulations and so much more. Ensure you’re prepared for these changes, and anything else thrown your way with SHRM’s global HR credentials, SHRM-CP and SHRM-SCP.

Course Details

The Certified Logistics and Supply Chain Management Professionals course is the most demanded certification course in UAE at the moment. The CLSCMP course equips you with comprehensive and integrated knowledge of logistics and supply chain. This course is ideal for professionals who aspire to grow into senior managerial levels in logistics and supply chain management across industries. Professionals can boost their confidence with recognition as logistics and supply chain experts.

Course Details

The UAE labour law course at Spoton provides a better understanding of the UAE laws and regulations for recruitment practices and regulations in the industry. UAE Labour Law Course is to help you gain a better understanding of current Labour Law practices in the UAE. This course will offer an update on the latest UAE labour laws.an insight into how to address issues related to the employment in UAE.

Course Details

By the end of this training course, the participants will have:

• Defined confrontation and their role in preventing and managing conflict in the workplace.
• Recognize their preferred approach when faced with conflict and adopt alternative strategies to resolve it.
• Understand the relationship between thoughts and behavior’s and managed their thoughts to remain positive and confident.
• Demonstrate how to handle challenging customer situations in a positive, assertive and empathetic manner.
• Develop their own toolkit for managing stress and maintaining resilience.

Course Details

Leadership training is the process which helps to expand the capacity of individuals to perform in leadership roles within organizations. Leadership roles are those that facilitate execution of an organization's strategy through building alignment, winning mindshare and growing the capabilities of others. Spoton Leadership Training course widens your thinking abilities and helps you to think in innovative and creative ways.

Course Details

Call centre is a centre of any organization where people or their staff can receive and make calls to their customer to assist on their queries, inform about the product or sell their product.

Course Details

Personality Development is one of the most important skill you can develop to be successful in the business world. Many companies, leaders, students, professional writers, new employees and executives use this skills to power their ability to communicate and launch their ideas.

Course Details

Life Coaching is about helping others gain clarity and focus in their lives, address personal and professional challenges, and build a more fulfilling, well-rounded life. People are often misinformed about what life coaching training is and what it isn’t. They come to us determined, wanting to become a life coach, yet their perceptions and expectations of what a life coach training is or what a life coach does, vary greatly.

Course Details

The Professional in Human Resources - International (PHRi), named as Human Resource Business Professional (HRBP) before 2016, is designed for the HR professional whose daily work includes HR operations (such as recruiting, compensation, benefits, and administration). The PHRi exam focuses on technical and operational aspects of HR practices, regardless of geographic region. The PHRi is similar to the Professional in Human Resources (PHR), but without the focus on US employment laws. A typical PHRi candidate as having one-to-four years of experience at the generalist level and typically implements HR programs rather than creates them.

Course Details

The Associate Professional in HR – International (aPHRi™) training course is a globally relevant credential that is designed for professionals who are just beginning their HR career journey and proves their knowledge of foundational Human Resources. It is meant for entry-level HR practitioners with no professional experience. The credential demonstrates mastery of generally accepted technical and operational HR principles independent of geographic region. This type of certification is important for HR professionals in their early careers to understand and test their basic knowledge of HR.

Course Details

Be a Beginner Digital Marketer and manage for your own company: 

- What is Digital Marketing and Industries - Types of Digital Marketer  - Tools and use  - Inbound vs Outbound - On-Page vs Off-Page - What is SEO - How to make a strategic plan - How to implement and analyze

Course Details

Social Media for Professionals (Beginners)

Learn how to run a proper business page in Social Media portals of your company.

This will cover:

- Social media for your industry - Know Facebook, Instagram, LinkedIn - Know your target market & audience - Content writing and tools - Design and tools - Manage and analyze your posts

Course Details

Train the Trainers (TTT) model is intended to engage master trainers in coaching new trainers that are less experienced with a particular topic or skill, or with training overall. TTT training can build a pool of competent instructors who can then teach the material to other people anda new participant typically gets to watch an experienced trainer teach, complete the exercises, and then practice teaching segments to other participants. The master trainer and trainer participants should use the CDC Professional Development (PD) Best Practices.