Business Training Courses in Dubai

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The development of the abilities of the trainees and increase their competence and skills in the concepts of intelligent selling art of asking questions, listening and modern methods of communication, body language and clarify the types and models of the various sales.

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Marketing and advertising is a set of activities carried out by individuals and organization to facilitate and speed up transactions in the market in the context of the environment and market conditions. Marketing focuses on the needs of customer needs and satisfying those needs, and achieving the goals of the organization through customer satisfaction. The process of selling part of the marketing efforts, but they focus on the product from the goods services, through the efforts of sales and promotion, and are achieving the goals of the institution through the volume of sales.

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Developing skills such as the first impression in the job, handling awkward situations, customer care, business communication, Personal Appearance.

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Providing a clear understanding of financial management methods and financial assessment on Investments, cash flow statements; sources of finance, capital structure relevant costs, forecasting & planning, inflation & finance reporting.

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Human Resources Management is increasingly seen as a strategic support function within any organisation. This course is designed for Non-HR specialists and covers the core components of the employee lifecycle including Job Analysis and Descriptions, Recruitment and Selection, Training and Development, Performance Management, Remuneration and Compensation and Exit Interviews. The course places a strong emphasis on the links between the Business Plan and HR Planning, as well as the need to develop accurate and comprehensive Job Descriptions to drive success through people.

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Change Management is a critical skill and this course has been designed to look at the fundamental challenges in getting people to change their patterns of behaviour and their working practices and adopt the new methods that result from the implementation of change. The course involves a great deal of participation to answer questions posed by the trainer and to share the understanding of the concepts of change management with other learners.

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Conflict management and negotiation skills are essential in the pressurized work environment of today, yet few managers have been trained to respond confidently in the face of these stresses. Instinctively we react to conflict in ways which are based upon old habits which often result in escalating a vicious cycle of conflict. This course will enable you to review your inherited approach to conflict since it has been designed to be interactive and self-exploratory.

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Project financing is an integral part of any investment and banking decisions. The course is geared towards the need of financial managers to have a clear understanding of the concepts, best practices and tools and techniques in resolving issues with bank financing.

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The course enables you to master techniques such as estimating, forecasting, budgeting, monitoring, controlling, analysing and reporting. Delegates will earn a sound, logical framework for scheduling and controlling project activities and discover ways to work within the identified constraints without curtailing creativity and innovation. Participants will learn in detail how to manage the project in an effective way in terms of scheduling, controlling cost, and addressing the pertinent project manager roles and responsibilities.

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This course is a practical, industry standard, hands-on, case study based approach to managing projects that focuses on the principles of project management. It provides practical examples of project planning concepts of scope, budget, schedule development, risk, quality, and change control. This high impact project management course provides an overview of key project concepts and terminology and helps individuals effectively initiate, plan, execute, monitor & control, and close a project. It also helps develop and improve project management skills for managing current and future projects and is an ideal course for providing an immediate implementation of project management knowledge and skills in your work place.

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Local talent development programme has especially been designed to train and coach our young Emiratis talent so that they can enter the job market and different professional fields with confidence and proper knowledge. In line with High Steps vision our aim is to develop a knowledge based society by developing and nurturing our local people with special care so that they can choose field of their choices particularly banking and Finance industry which is growing at enormous pace.

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This course will provide you with a strong understanding of the different facets that are required in developing an E-commerce business. By focusing on basics and then building up to the cutting edge solutions, participants will be able to decide where on the spectrum they lie and how they wish to tackle this important channel. The program will look at data analysis to help develop a better E-commerce decision making.

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Marketing is a value-enhancing function that identifies opportunities, develops markets, and builds brands. Consequently, good marketing enables companies to charge price premiums, sustain competitive advantage, maintain long-run profitability, Understanding consumer and corporate behavior, conducting customer and competitor analysis, developing new products, branding and brand extension, pricing, designing distribution channels, and managing marketing-mix activities.

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Introduce individuals & professionals to instruments and techniques used in the Islamic banking. Provide students with the fundamental knowledge of Islamic banking.

Who should attend?

Professional bankers and individuals interested in learning Islamic banking concepts which is one of fast growing multi billions dollar industry in the world.

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The main goal of this course is to develop a foundation of financial management concepts. This will enable the student to understand what credit risk management is, what the lending objectives are, and how to measure credit risk. The course also lays a foundation for more complex credit management topics that arise in additional courses in finance. This course in credit management also describes the credit rating systems. This course comprises of credit analysis, financial system and risk management concepts.

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The course is divided into four different modules:

(a) Credit analysis and management

(b) Financial system and risk management in banking

(c) Asset liability management

(d) Corporate environment management.

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The objective of this course is to develop a solid understanding of the theory and practice of corporate finance, Banks & Capital Markets. Course coverage includes stock and bond valuations, capital budgeting decisions, investment and financial decisions with an emphasis on developing analytical skills for the sources and types of financing available in banking industry.

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The main goal of this course is to develop a foundation of financial management concepts. This will enable the student to understand what credit risk management is, what the lending objectives are, and how to measure credit risk. The course also lays a foundation for more complex credit management topics that arise in additional courses in finance. This course in credit management also describes the credit rating systems. This course comprises of credit analysis, financial system and risk management concepts.

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The course provides an overview of tools and techniques required to perform an analysis of financial statements. Major areas of financial statement analysis such as inventories, assets, financials ratios, liquidity management, efficiency, assets turnover, debt repayment capacity and profitability of the company are deliberated and interpreted to make financial and banks’ lending decisions. Insight on projections, sensitivity analysis and cash flow forecast is also part of the course.

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The FRM designation is the most globally respected certification for financial risk management, owing to a rigorous program that ensures that Certified FRMs have mastered the necessary skills and knowledge to succeed in today's rapidly changing global financial industry.

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Innovation Performance offers the opportunity to enhance an organization’s performance through creativity, idea management, and a complex innovation framework.

Innovation management represents the creation of processes that aim at generating and exploiting new development opportunities. It outlines innovative ideas from two different perspectives: qualitative and quantitative, with emphasis on their efficiency and effectiveness levels, once they have been implemented.

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This course is designed as a three-day interactive program that will help you understand personal performance. It focuses on explaining the benefits of having a structured approach to life, on clarifying the specific processes and tools, as well as on the implementation of a sound personal performance framework.

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The training course is designed to develop the key competencies necessary to efficiently manage and grow the suppliers’ performance and optimize the relationship with buyers and other procurement stakeholders. Moreover, participants will benefit from a powerful learning experience mixing practical information delivery with well-designed practical activities and study cases, constantly stimulating the interaction between participants and knowledge sharing.

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In a highly competitive market, the quality of the organization’s customer service will determine customers’ satisfaction, loyalty, increase the chances of them becoming advocates of the company and generate future revenue.

The course’s approach to customer service is unique, as it includes the performance management dimension.

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Benchmarking methodological uniqueness is represented by the identification of those processes that lead to superior performance, followed by the analysis of the best practices behind that success. Benchmarking offers the opportunity to compare an organization’s performance against industry competitors, noting strengths, weaknesses, and different ways of executing projects. As successful businesses constantly focus on improving the quality of their processes, products and services, benchmarking comes as one of the best approaches to achieving innovative ideas and superior procedures within the organization, through finding and implementing best practices.

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