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Course Details

Occupational English for Tourism & Hospitality

By:Applied Skills Training & Career Development Center

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Course Details

The hotel industry is one of the most popular hospitality sectors. The ability to speak English is necessary for any hotel job.

Learning relevant (important) hotel vocabulary is a very good start. English for Tourism & Hospitality is specifically designed for tourism and hospitality professionals who interact with people from all around the world, being able to communicate in English is essential.

The course contents include:

  • Greeting & Receiving Guests
  • Reservation Inquiries & Changes
  • Responding to Guest Requests
  • Discussing Specific Amenities
  • Hotel Management
  • Housekeeping
  • Front Office
  • Checking Out
  • At the Hotel Restaurant
  • At the Hotel Bar
  • Tour Operations
  • Attraction Management
  • Event Management

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