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Course Details

When a guest has a special need, they turn to you, the concierge is the person who can get things done no matter what the need is.

The Certified Hotel Concierge course recognizes your superior guest service skills, your ability to use technology and the Internet, your skill at providing personalized service, your diversity awareness, and your immersion in global and cultural environments.You meet the highest standards for ethics and risk management. 


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