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CBP - Tourism and Hospitality Master Executive Program

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Details

The CBP™ Tourism and Hospitality certificate covers a wide range of topics in the tourism industry such as the business of tourism, developing and supplying tourism demand, types of tourism, tourism management, marketing, hospitality, customer service and communication skills in tourism. It also covers emerging issues in tourism like tourist safety and security.

The CBP Tourism & Hospitality manual covers the following topics:

  • Introduction to Tourism & Hospitality
  • The Business of Tourism
  • Demand for Tourism
  • Types of Tourism
  • Tourism Management
  • Hospitality and Tourism
  • Customer Service in Tourism
  • Communication Skills in Tourism
  • Calming Upset Tourists
  • World Tourism Organization (WTO) Global Code of Ethics
  • Tourist Security & Safety
  • Tourism Glossary
  • Tourism Statistics as a Glance
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