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Call Center Management Course


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This course will help you to become an effective call centre operator/leader. Our tutors shall guide you through all level of difficulties of the course. The key features of the program are as follows:

  • Language and Culture Skills 
  • Accent Neutralization 
  • Cross Cultural Sensitization 
  • Fluency and Expression 
  • Communicating effectively in English / Arabic 
  • Team Leader Training

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