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Course Details

Business English Training Course

Course offered by : David

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Course Id: 384

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Highlights of the program are as follows:

  • Sessions will be conducted on Business English Level I, II and III.
  • Mainly beneficial for working professionals.
  • Classes will be conducted online.
  • Batch timing according to the needs of the students.
  • Free placement test.

Topics covered / Highlights

The topics that will be covered are as follows:

  • Introduction Protocol and Meeting People in Business.
  • The Importance of Politeness in Business.
  • The Basics of Customer Service.
  • Techniques to Calm an Angry Customer.
  • Powerful Presentation Skills.
  • How to Say Negative Things in a Positive Way.
  • Editing for Agreement in Business Writing.
  • Professional Telephone Etiquette.
  • Guidelines for Business Letters and Email.
  • Various Idioms/Expressions/Vocabulary Related to Business.
  • General Punctuation.

Who can attend this ?

ESL, Intermediate and Advanced English speakers looking to develop their communication skills.

Pre requisites

Not required.

What am I going to get from this Class ?

Professional etiquette and communication skills.

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Trainer Profile


Masters in TEFL / TESOL, CERT IV TRAINING, B.Arts (Psychology)

I enjoy assisting people to become more effective; at school, at work and for exams. I believe in the potential you have, but I also believe that many people are looking for a new way to learn so I bring an innovative approach to the material that focuses on your learning, the way you learn. In...

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