Tutor's Profile

Experienced, resourceful and an active certified trainer and customer experience professional with over 14 years proven record across service industries with a vision to empower organizations deliver happiness through all human interactions of which business is one

Strong background in CX architectural set up, Service quality frameworks, Complaints management and Learning and development mechanisms 

The Programs below have been designed exclusively for Team Members in Leadership , Managerial and Executive roles and range from 1- 2 days . Prices shall be disclosed upon request* Budgeting & Finance Simplified ,Art of Sales & Marketing, (SELLING ICE TO ESKIMOS ) Finance for Non Finance Professionals, Insights into Customer Psychology, Winning and Keeping Customers Insights into Quality Management , The Whole 9 yards of Business Excellence , High Performance Leadership & Team Development ,Making Performance Management Work,  Problem Solving and Decision Making, Creative Thinking for Innovative Results, Time Management,  Personality Development –( Brand Me AND Brand You), Communication skills  (Persuvaisve Commnication)

The approach is exploratory and facilitative hence allows students to delve into themselves and discover wats best for them . The sessions are fun filled with lots of interactory drills , games and activities to obtain desired performance results and maximize learning for all age groups

he Programs below have been designed exclusively for Team Members in Leadership , Managerial and Executive roles and range from 1- 2 days . Prices shall be disclosed upon request* Budgeting & Finance Simplified ,Art of Sales & Marketing, (SELLING ICE TO ESKIMOS ) Finance for Non Finance Professionals, Insights into Customer Psychology, Winning and Keeping Customers Insights into Quality Management , The Whole 9 yards of Business Excellence , High Performance Leadership & Team Development ,Making Performance Management Work,  Problem Solving and Decision Making, Creative Thinking for Innovative Results, Time Management,  Personality Development –( Brand Me AND Brand You), Communication skills  (Persuvaisve Commnication)